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Christmas Hours

Posted by Jerry Boyd on

Christmas Closures. We will be working from 9am-12pm 20th December - 3rd January. Please note that for any parts needs that we don't have in stock, some manufacturers are opening as late as 15th January. Your patience is appreciated at this time of year. Also note that we may have a delay in responding at this *insanely* busy time.

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Australia Post

Posted by Jerry Boyd on

Australia Post has had some serious postal problems, especially with items posted through their Online Postage system. We cannot help this, but do apologize for any inconvenience.

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Monarch Filters

Posted by Jerry Boyd on

Monarch Filters

There is an Australia-wide shortage of Monarch spa filters. We have been advised the importer should have them back in around 21 July. Any orders for these will be shipped directly from the distributor.

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Astralpool Hurlcon Spare Parts

Posted by Jerry Boyd on

Astralpool Hurlcon Spare Parts

Unfortunately Astralpool (Hurlcon) has changed the way they supply spare parts. They are no longer kept at the warehouse, and are now "made" to order. Their system no longer shows us what they actually have in stock. We will endeavor to keep as much as possible, but due to their new system some parts may take longer than they used to.

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